Personal Safety Support

Proactive tools and real-time assistance to protect your people.
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Overview

Empower your people to stay safe

Sonder’s personal safety tools empower members with tools and support to stay safe, navigate challenging situations, and find peace of mind. By combining proactive support with rapid response, Sonder helps organisations protect their people and promote wellbeing wherever they are.

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Feature

‘Check on me’ for peace of mind

Members can use our ‘Check on me’ feature to schedule safety check-ins when they may feel vulnerable or at risk. After a set time, they receive a prompt to confirm their safety or extend the check-in period. If a member does not respond, our team is alerted, ensuring swift action if needed.

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Feature

‘Track my journey’ for safe travels

Whether travelling by foot, bike, or vehicle, our ‘Track my journey’ function helps members stay safe on the go. The app suggests optimal routes and monitors progress in real-time, alerting our support team if a journey deviates significantly, stops unexpectedly, or the member fails to confirm arrival.

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Feature

‘Help alert’ for immediate assistance

When urgent help is needed, members can activate the ‘Help alert’ feature with one tap. This triggers an immediate response from our team, ensuring that assistance is rapidly deployed to address the situation.

More reasons to choose Sonder

Holistic care

Comprehensive support for personal safety, mental and medical health.

24/7 access

Round-the-clock assistance anytime, anywhere, when it’s needed most.

Instant response

Expert support delivered in an average of just 10 seconds.

High utilisation

An industry-leading 40% engagement rate drives real impact.

Proactive support

Prevention-focused care that addresses issues before they escalate.

Trusted accreditation

Quality care backed by ACHS certification for peace of mind.

Frequently Asked Questions

Our open-source intelligence technology and human-led analysis anticipate potential risks, notifying members of safety incidents before they escalate:

  1. General safety notices: Broad alerts provide guidance on public safety concerns in affected areas
  2. ‘Response required’ safety notices: Urgent messages to members in immediate danger, prompting them to confirm safety. If no response is received, escalation protocols ensure every member is accounted for.

In cases of domestic or family violence, Sonder prioritises safety with coordinated emergency support, in-app resources, and, if needed, temporary accommodations.

Psychosocial risk management doesn’t have a one-size-fits-all solution, but Sonder offers truster wellbeing services across ANZ and the UK that provide our customers with confidential, accredited and secure care. Here’s how our services work:

  1. Insightful Risk Mitigation: Sonder delivers valuable insights for risk mitigation through anonymised and aggregated reporting. This service seamlessly integrates into your existing well-being ecosystem, often serving as a central point of access for employees.
  2. Mobile App for Employee Wellbeing: Our mobile app is designed to cultivate positive wellbeing behaviours, with some features focusing on harm prevention across for your workforce. It encourages proactive self-care and offers immediate access to safety, medical, and mental health support.
  3. Personalised Treatment Plans: Sonder’s uncapped, personalised treatment plans and clinical self-care resources are instrumental in minimising operational disruptions and aiding in the recovery process.

Sonder provides a professional and informative approach to addressing psychosocial risk and fostering employee well-being.

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See Sonder in Action